FREQUENTLY ASKED QUESTIONS

Dog wearing VERFID tag on collar. Pet wearing VERFID tag on collar. Pet product. Pet supply.

How much does the mobile application cost to download?

It's free! The VERFID mobile app can be downloaded on the Apple App Store and the Google Play Store. 

How long does it take for my documents to be verified?

Up to 3 business days. We experience some variation based on the number of new accounts being created. 

If I have more than one animal, do I need more than one VERFID account?

No! You'll need to purchase each animal its own unique tag, but you can create the account using the same email address. 

How often do you charge the smart tag?

Never! That's one of the many reasons our technology is so great. No batteries. No maintenance. 

How much does a VERFID tag cost?

$20. This includes account creation, shipping, taxes, and the RFID tag. 

What if my dog doesn't wear a collar?

The tag can be carried on a key ring, in a wallet, or in a purse. But keep in mind, if your pet is lost with no smart tag it can't be scanned by the person that finds your pet. 

Get a tag!