VERFID®

FREQUENTLY ASKED QUESTIONS

Q: How much does the mobile application cost to download?

It's free! The VERFID mobile app can be downloaded on the App Store and the Play Store. 

Q: If I have more than one pet, do I need more than one VERFID account?

No! You'll need to purchase each pet its own unique tag, but you can create the account using the same email address. 

Q: My pet has more than one collar. Can i get extra tags?

Absolutely! You can purchase additional tags  for only $6.95 (shipping included). Log in to your profile editor on verfidaccount.com and choose  "Purchase another tag".

Q: How much does a VERFID tag cost?

$29.95! Now that's a great value. 

Q: MY PET ALREADY HAS AN IMPLANTABLE MICROCHIP- WHY DO I NEED A VERFID TAG?

There are only 50,000 implantable microchip readers in the US. Our technology gives over 200,000,000 smartphone users the ability to scan a VERFID smart tag.  Our document verification, vaccination reminders, and ability to interact with animal friendly businesses are huge advantages, too!

Q: How much does shipping cost?

Regular shipping  is included in the cost of the tag! Tags are sent via USPS and should arrive in 5 to 7 business days after ordering your tag. If you prefer expedited shipping & processing, you can pay $7.95 to receive your tag in 1 to 3 business days after ordering. 

Q: How often will i get Vaccination reminders?

 We typically send a reminder 1 month before the vaccine expires. We want to be helpful, but not annoying!

Q: Is there gps in the tag?

No, our product does not utilize GPS or Bluetooth technology. The tag must be scanned for identification. 

Q: Can a service animal get a verfid tag?

Absolutely! The ability to display animal and owner information is useful for pets, support animals, and Service Animals. However, we recognize that  Service Animals fall under ADA (Americans with Disabilities Act) guidelines, and our business verification feature does not apply to Service Animals at this time.   

Q: HOw do i contact a company representative?

We welcome any feedback, comments or questions. Please direct them to customersupport@verfidpet.com.  We try to respond to all inquiries within 24 hours. 

Q: Does the tag work in remote locations?

The tag works wherever there's internet. If you're in a location with wifi or cellular service then you'll be able to scan a VERFID tag (standard data rates apply). 

Q: How big is the tag?

.9mm thick, 32mm (1.25in) in diameter, and it weighs less than a standard credit card. The ring hole is 5mm.

Q: Will you feature my pet on your website or social media?

Absolutely! Send a photo of your pet wearing their VERFID tag to socialmedia@verfidpet.com or tag @verfid_pet on Instagram.

Q: How d0 you determine when vaccinations expire?

We utilize the AAHA (American Animal Hospital Association) and AAFP (American Association of Feline Practitioners) guidelines for domestic pets. We recognize that a small number of pets stray from the standard vaccination schedules, and we are happy to honor any deviations with written notice from your licensed Veterinarian. 

Q: Can my veterinarian send documents directly to you?

Sure thing. We prefer them directly uploaded to your profile, but we're happy to accomodate. Please ensure your full name, as written on your profile, and your pet's name are written on the documentation. The documents can be emailed to vetdirect@verfidpet.com.

Q: Are there any recurring fees?

No! You'll always be able to modify your  account, upload documents, and receive  vaccination reminders for one flat fee.

Q: Are you veterinarians?

No, but we consulted with Veterinarians when designing our product. We are enthusiastic pet owners and entrepreneurs. We do not take responsibility for the health of your pet, and will defer to the recommendation of your Licensed Veterinarian if discrepancies ever arise. Our vaccination recommendations are purely reminders to assist you as a pet owner.  

Q: what if my breed type is not listed?

We apologize for the inconvenience.  Please email  customersupport@verfidpet.com with the name of the breed. We will add the breed to your profile, and update the list for future customers. 

Q: I forgot my password?

No worries, it happens. Please email us, via the email you created your account with, and request 'Password Reset'.

Q: what if my tag doesn't scan properly?

First, please make sure you have internet access! If you are still experiencing technical difficulties please contact appsupport@verfidpet.com. We've worked hard to create reliable software, but sometimes 'glitches' happen. We apologize in advance for any inconvenience. 

Q: What can i write in the 'comments' section?

Anything you want! We recommend including special handling information, medications, allergies, Veterinarian information, and secondary contacts. 


Going away for the weekend?  Log-in and add your pet-sitters contact information. The comments section is your canvas. 

Q: How do i get more information about business accounts?

Please contact companysupport@verfidpet.com. A representative will respond to your inquiry within 24 hours. We look forward to doing business with you!

Q: How do we become a sponsor?

Thank you for your interest! Please send all sponsorship inquiries to sponsor@verfidpet.com

Q: How do you pronounce VERFID?

We pronounce it- verified. 

Q: What is RFID?

RFID stands for Radio-Frequency Identification.  The technology uses electromagnetic fields to communicate with your smartphone. Pretty cool!

Q: is your mobile app compatible with all smartphones?

Almost! Most Android devices and iPhone 7 and newer have the capability to scan our RFID tags.

How often do you have to charge the tag?

Never! No batteries. No hassle. 

Do you offer a military discount?

Yes! We honor our Veterans, Reserve, and Active Duty service members with $5 off using the promo code FREEDOM5.